Quality Conference Webinar 2018
"The Grievance Toolkit: Fostering Communication & Improving Quality" The Forum of ESRD Networks presents this 1-hour webinar highlighting the Grievance Toolkit which was developed BY patients FOR patients! While the Toolkit was written to help guide patients through the grievance process it is a useful tool for both patients and providers to help improve communication. This webinar will provide strategies to improve communication and collaboration between patients and the care team. An expert in the field of ESRD clinical psychology will present tips for communicating with dialysis patients and address patients fears associated with presenting a grievance.
Registration will be available soon. Check back here often for updates and details about these upcoming events.