2016: "The Experience of Care: Patients and Providers as Partners" (4-part webinar series)

This 4-part webinar series looked at ways of improving the patient experience of care for those with kidney disease.
The overarching theme of the first 3 webinars are listed below. The 4th webinar was a wrap-up, discussion and Q&A.

  • How to change the way we look at patient experience of care
  • How to use new information to improve the patient experience of care
  • Breaking down barriers to communication

The Quality Conference is a collaboration presented by the Forum of ESRD Networks and its Kidney Patient Advisory Council (KPAC) in partnership with the Renal Physicians Association, Fresenius, DaVita, Dialysis Clinic Inc, the National Renal Administrators Association and the American Association of Kidney Patients.

This webinar series was presented live in the Fall/Winter of 2016.

2016 Forums Quality Conference Webinar Series Overview

Quality Conference 2016 Webinar Resources

Link to: CMS Person & Family Engagement Strategy

Link to: "We are all in this together. We are better together" Celeste Lee's work in Patient Engagement

Webinar #1: "The Patient Perspective"

Read more…

Webinar #2: "The Provider Perspective"

Read more…

Webinar #3: "Patient and Provider Engagement"

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Webinar #4: "Continuing the Discussion & Answering Your Questions"

Read more…


The National Forum of ESRD Networks, Inc. is a registered 501(c)(3) non-profit organization #13-3246354. Your donation is tax deductible to the extent allowable by law. No goods or services will be provided by the Forum in return or consideration for this contribution. Donations can also be mailed to the Forum Office at PO Box 70623, Henrico, VA 23255.

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