Dialysis Patient Grievance Toolkit - Spanish
Capitulo 1: Utilizando la Caja de Herramientas para Reclamos (2 pagina)
Capitulo 2: Definiciones (2 pagina)
Capitulo 3: Derechos y Responsabilidades Recomendadas de Pacientes (3 pagina)
Capitulo 4: Reclamos en un Ambiente de Cuidados Centrados en el Paciente (4 pagina)
Capitulo 5: Barreras para una Experiencia Exitosa de Reclamo (4 pagina)
Capitulo 6: Que hacer si tiene una Preocupacion o Reclamo (3 pagina)
Capitulo 7: El papel de la Red en el Proceso de Reclamo (4 pagina)
Capitulo 8: Documentacion - Antes de Llevar Adelante un Reclamo (7 pagina)
Apendice: Mejora y Evaluacion son un Esfuerzo Conjunto (3 pagina)
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